Need a hand?
We’re available by phone (+44888492297) and chat today between 8 a.m. – 11 p.m. ET.
Please read our FAQ before sending us a message.
Free Shipping Threshold:
Standard Shipping (Below Threshold or Baseline):
Expedited/Rush Shipping Options:
International Shipping:
Special Cases:
Product Type
⏳ Prescription Glasses:
Processing time: 1-3 working days for lens production (complexity/special lenses may take longer)
Post-delivery time: Refer to the logistics time below
→ Total: About 5-10 working days (excluding customized complex lenses)
🚀 Non-Rx/Sunglasses:
No processing, direct delivery from the warehouse → Speed up by 1-3 days
👁️ Scout Contact Lenses:
Usually shipped within 48 hours (when sufficient stock)
Six major security systems
1. Transmission encryption (HTTPS + TLS 1.3)
2. Payment security (PCI-DSS compliance)
3. Privacy protection (GDPR/CCPA compliance)
4. System security (active protection)
5. Employee management
6. Security certification
Stage 1: Order confirmation (within 0-1 hour)
Stage 2: Order verification (key link)
Stage 3: Production and quality inspection (1-3 working days)
Stage 4: Shipping and delivery
Stage 5: Delivery and trial
We’re available by phone (+44888492297) and chat today between 8 a.m. – 11 p.m. ET.